In today’s diverse and fast-changing work environment, communication and interpersonal skills play a crucial role in building professional relationships, fostering effective collaboration, and handling situations with flexibility. The ability to clearly express ideas, actively listen, and respond appropriately helps earn trust and respect from colleagues, supervisors, and clients alike.
The "Effective Communication & Interpersonal Skills" course by HRDC is designed to equip learners with essential techniques and strategies to communicate and interact effectively in a professional setting. The course covers key areas such as clear message delivery, active listening, handling difficult conversations, non-verbal communication, and creating positive impressions through professional attitude and behavior.
By joining the course, you will develop well-rounded communication skills—from body language and tone of voice to questioning and feedback techniques. You will also learn how to adjust your attitude, manage emotions, and respond appropriately in real-life situations. This course serves as a solid foundation to improve work performance, build sustainable relationships, and enhance your personal brand in the workplace.